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Airbnb to mentor new hosts, adds ‘smart’ tools to foster better hospitality experiences

November 12, 2015

“Hosts are the lifeblood of the company,” Joe Zadeh, vice president of product at Airbnb, explained, and it’s easy to see why. If this seven-year-old company is to create a truly unforgettable experience for its guests, it needs to have its hosts on board — for the most part, they are the public faces of the company.

To show that it appreciates this fact, Airbnb has debuted new tools at its third-annual host conference aimed at incentivizing these partners to be happy hosts. Zadeh said that it’s all about helping to instill confidence, streamline the process, and to open up new opportunities. Starting today, Airbnb has made available host mentoring, smarter pricing to maximize bookings, third-party solutions to make hosting easier, and an expansion of its Airbnb for Business program.

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