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Microsoft will continue to let humans transcribe Skype Translations and Cortana conversations

August 15, 2019

Via: TechSpot

As reported by Motherboard, though, Microsoft has broken away from the pack and will continue to employ transcriptionists (both contractors and full-time employees). These individuals will listen to recordings captured by Skype’s Translator feature and the Cortana virtual assistant; even if those recordings contain sensitive, confidential, or otherwise private information.

With that said, Microsoft is not completely ignoring the outcry. “We realized, based on questions raised recently, that we could do a better job specifying that humans sometimes review this content,” a company spokesperson told Motherboard in a statement.

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