Facebook announced today that it was opening up its Messenger platform in beta to let chatbots into the app. What this means is that you’re now able to interact with an AI-powered “representative” from a business within one of the largest social networks around.
At the F8 developer conference, David Marcus said that product enhancements on Messenger means that more people are using it every day. “People love to interact with businesses within Messenger,” he said. “The future we’re going to build will be even more exciting.”