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Despite Galaxy Note 7 fiasco, survey shows Samsung customers are just as loyal as Apple’s customers

November 21, 2016

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Remember that first survey conducted right after Samsung decided to take the Galaxy Note 7 off of the market permanently? 40% of those who own a Samsung handset said that they would never buy another Samsung phone. But a new survey conducted from Oct. 26 to Nov. 9 by Reuters/Ipsos revealed that Samsung customers are just as loyal as Apple’s customers are.

27% of those surveyed who were aware of the Galaxy Note 7 recalls, said that they would consider a Samsung phone first while shopping for a new handset.

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