The pandemic altered many organisations’ ways of working in 2020, with home working becoming the norm for many. Originally, it seemed to be a short-term measure, causing organisations to rapidly deploy point solutions.
However, the longer-term view for 2021 and beyond is that home working is a more permanent shift, and this is the perfect opportunity for organisations to start afresh and review their long-term strategy, including whether these interim point solutions should form part of it.
Also, some of last year’s projects may have been sidelined to create resources to secure home working. These should be rethought to ensure they accommodate the change in circumstances and align with the revised organisational strategy.