With the growth of sophisticated attacks against critical software and infrastructure systems, multi-factor authentication (MFA) has emerged as a critical layer of defense against unauthorized access. An increasing number of enterprise and developer-facing technology applications and platforms, from GitHub to Salesforce to Amazon Web Services, are making MFA mandatory for users.
That said, we are all used to passwords, and many people like the status quo. Not surprisingly, the introduction of MFA has added friction to the login process. This can negatively impact the user experience.
