Paul Lainez

Paul Lainez

IT Solutions Consultant
Paul Lainez is an expert IT writer servicing the software, technology, and SaaS industries. As a thought leader in the space, Paul’s content is a favorite for industry professionals looking to leverage SaaS platforms to drive business growth and innovation. From discussing the advantages of subscription-based software models to outlining strategies for maximizing ROI, his insights empower organizations to embrace agility and scalability.
Why Refurbished IT Equipment Could Be the Best Solution for Many Businesses
Editorial Why Refurbished IT Equipment Could Be the Best Solution for Many Businesses

Refurbished IT equipment has become increasingly popular lately, which is why the range of goods has expanded and more products can now be purchased—among them servers, printers and workstations. Most often, the equipment needed to set up an office requires serious investment, which can be

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success
Editorial 3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,

Data Science in Administration: Top Use Cases and Main Challenges
Editorial Data Science in Administration: Top Use Cases and Main Challenges

Governments are increasingly in need of intelligent platforms capable of collecting, cleansing, filtering, and analyzing large amounts of data. This wide range of data processes can be harnessed to create a “single version of the truth”, allowing them to see the big picture, make smarter choices

What Role Could Artificial Intelligence Play In The Criminal Justice System?
Editorial What Role Could Artificial Intelligence Play In The Criminal Justice System?

The digital future is already happening. Almost everything becomes faster, better, and cheaper with digitalization and artificial intelligence (AI), but no progress can be made without research. Only by working together, by pooling skills, expertise, and experience, can we transform the world for

Why businesses across all industries adopt AI and ML: the advantages
Editorial Why businesses across all industries adopt AI and ML: the advantages

One of the 5 technology predictions for 2021 states that the adoption of Machine Learning across industries will accelerate this year more than ever. With the multiple benefits that AI and ML are bringing to the fight against the coronavirus—such as predicting risks and the spread, understanding

7 Voice Tech Trends for 2021
Editorial 7 Voice Tech Trends for 2021

Speech recognition technology has been around for a few years now, but voice started achieving its full potential in 2020, the unfortunate year that marked people and businesses across all industries, all over the world. Due to easy accessibility, voice assistants and technology have grown in

From high-tech to low-tech: the balance between technology and ecology
Editorial From high-tech to low-tech: the balance between technology and ecology

Today, life depends on technology: traveling, learning, working, cooking—the use of tech, apps, and mobile devices is increasingly becoming more complex. While the benefits are numerous, the systematic use of technology might come with a downside: losing natural abilities. In this article, you’ll

Companies Bet on Technology for Sustainable Economic Recovery
Editorial Companies Bet on Technology for Sustainable Economic Recovery

It comes as no surprise that the recent COVID-19 pandemic has affected not only our health but also our way of life and financial stability. Companies everywhere have experienced the pandemic as a grim reminder of the fact that their own health and well-being ultimately depends on those of their

What’s behind the beauty tech trends of 2021?
Editorial What’s behind the beauty tech trends of 2021?

Beauty tech dates back to the late 90s and the beginning of “virtual makeovers.” However, it’s only recently that the most popular brands have embraced technology and have made it part of their customer journeys. Advances in smartphone technology have also helped in the process, and lately, social

Real-World Applications for Quantum Computing
Editorial Real-World Applications for Quantum Computing

The exponential growth in computing power looks set to revolutionize a wide range of industries and applications across almost every aspect of modern life. Here are the most important real-world applications for quantum computing any tech-savvy individual should know. Cybersecurity—Becoming Less

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