As businesses continue to embrace digital transformation, the need for efficient and seamless workflow automation becomes increasingly crucial. The growing complexity of today’s digital landscape has underscored the importance of capturing, understanding, and integrating manual processes into automated systems. Aris Task Mining by ProcessMaker addresses this necessity by providing tools that merge manual and system processes, ultimately enhancing automation within digital workflows.
Bridging Manual and Automated Processes
Aris Task Mining, inspired by the Architecture of Integrated Information Systems (ARIS), offers cutting-edge solutions to pinpoint inefficiencies in business processes. This technology excels at documenting and analyzing manual tasks that often escape system tracking. Marc Vietor, Chief Product Officer at Aris, observes that approximately 20% of business processes are executed manually, leading to inefficiencies, elevated costs, and an increased likelihood of errors. By leveraging task mining, organizations can acquire a comprehensive understanding of their operational procedures, paving the way for more strategic decisions and significant efficiency gains.
Despite the rapid evolution of task mining, its core remains vital: to illuminate how tasks are performed both within and outside established parameters. For example, sales teams frequently engage in prospect research through platforms like LinkedIn, an activity that may not be captured by traditional CRM systems but is crucial to their workflow. Understanding such intricately linked manual activities can make them candidates for automation, thus optimizing overall performance.
Identifying and Mitigating “Shadow Processes”
An important advantage of task mining is its ability to uncover “shadow AI” and “shadow IT” usage. These terms refer to unsanctioned and untracked processes and tools employed by employees, creating operational disarray. Research by Aris has shown that such shadow processes can significantly impair cost management, compliance, and productivity. By integrating process and task mining within the ARIS Suite, organizations gain the capability to bring these hidden processes to light, thus mitigating their disruptive impacts and driving operational excellence.
The collaboration between Aris and ProcessMaker exemplifies this comprehensive approach to tackling inefficiencies. ProcessMaker’s low-code BPM and workflow software are seamlessly integrated into the ARIS portfolio, offering unmatched value. This partnership provides organizations the ability to design, simulate, run, and optimize their processes more effectively. Alex George, CEO of ProcessMaker, highlights the transformative potential of combining task mining with process automation, thus enabling a broader audience to access tools essential for sustainable business success.
The Human Element in Digital Workflows
While digitalization aims to streamline operations, the human element remains irreplaceable in many workflows. According to Vietor, an estimated 20% of processes in digital workflows involve manual execution. Though this percentage may vary depending on the organization, it underscores the importance of identifying and understanding human interventions within digital systems. The integration of manual process identification into automated workflows is critical to achieving the desired level of efficiency and accuracy in business operations.
Organizations aiming to achieve optimal digital workflow management must acknowledge and analyze these manual interactions. Task mining serves as a vital instrument in this endeavor, providing precise insights into how employees engage with various tasks. By capturing these details, businesses can adapt their automation strategies to better accommodate human contributions, leading to seamless integration and enhanced performance. The ProcessMaker integration within the ARIS Suite allows companies to achieve a holistic view of their workflows, ensuring that both manual and digital aspects are optimized for peak efficiency.
Achieving Operational Excellence
As businesses persist in embracing digital transformation, the critical need for efficient and seamless workflow automation becomes ever more apparent. In today’s increasingly complex digital landscape, it has become essential to capture, understand, and integrate manual processes into automated systems. This need points to the importance of optimizing the intersection between manual tasks and automated workflows. Aris Task Mining by ProcessMaker specifically addresses this necessity by offering tools that effectively merge manual and system processes. These tools significantly enhance automation within digital workflows, making operations more efficient and streamlined. By leveraging technology like Aris Task Mining, businesses can ensure that they are not only staying competitive but also laying the groundwork for future innovation and success. This solution allows organizations to integrate both manual and automated elements cohesively, ensuring a more comprehensive and efficient approach to digital transformations and workflow automation.
