Editorial

Can Europe Stay in the Global AI and Blockchain Race?
Editorial Can Europe Stay in the Global AI and Blockchain Race?

Artificial intelligence (AI) and blockchain are two of the technologies with a significant impact on digital transformation, and will play a central role in Europe’s technological sovereignty. All major economies are seeking leadership in the development and deployment of AI and blockchain t

Why Refurbished IT Equipment Could Be the Best Solution for Many Businesses
Editorial Why Refurbished IT Equipment Could Be the Best Solution for Many Businesses

Refurbished IT equipment has become increasingly popular lately, which is why the range of goods has expanded and more products can now be purchased—among them servers, printers and workstations. Most often, the equipment needed to set up an office requires serious investment, which can be o

Metaverse: How Fast Will We Adapt To New Technology?
Editorial Metaverse: How Fast Will We Adapt To New Technology?

The last two years helped us to understand how quickly we can adapt to new technologies designed to increase interaction in the virtual environment. With teleworking becoming the new norm, we had to learn how to use teleconferencing systems, collaborative working environments, and cloud-based

Apple Discontinues the iPod After 21 Years—Here’s a Brief History of the Iconic Device
Editorial Apple Discontinues the iPod After 21 Years—Here’s a Brief History of the Iconic Device

Apple is finally pulling the plug on the iPod Touch, the final iteration in its line of portable music players. This was the last product offered before the manufacturer’s decision to permanently stop production. The end of the iPod was somehow predictable, because during the last 20 years, the c

Understanding the Environmental Impact of Computer Manufacturing
Editorial Understanding the Environmental Impact of Computer Manufacturing

It is estimated that more than 300 million computers and laptops are produced every year, and consumers typically replace their existing models with new ones every two years on average. Unfortunately, old products often end up abandoned around the house or thrown in the garbage instead of being

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success
Editorial 3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,

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