Mist, the pioneer in self-learning wireless networks, today announced the availability of the world’s first artificial intelligence (AI)-driven Virtual Network Assistant (VNA) for wireless operations and integrated helpdesk. Powered by Mist’s AI engine, Marvis, VNA is a new cloud-based micro-service that uses Natural Language Processing (NLP) to make it easy to query the Mist global cloud for real-time monitoring of mobile client activity.
VNA uses data science to easily identify Wi-Fi issues, understand the impact of wireless problems, correlate events across the wireless/wired/mobile device/IoT domains, and auto alert on anomalies. VNA makes IT smarter and faster and ensures the best experience for wireless users.
