Solid, functional IT plans don’t always come together in one fell swoop. Instead, you have to tweak them and be ready for input when unforeseen problems arise. In our company’s digital transformation, we were able to clear a couple of minor hurdles — but a big stumbling block nearly undid our good work.
To comply with HIPAA regulations and ensure employee privacy, our payroll department initialized a move to convert all documents to electronic format on a secure server. This required the scanning of several years’ worth of documents into the system — a time-consuming task.
